Refrigeration Maintenance Pays: A Client Lesson

It never pays to be penny-wise & dollar-foolish when it comes to maintenance of commercial refrigeration. Hopefully you can learn from this customer’s expensive lesson!

We received a call on a Saturday in August for emergency service. As Murphy’s Law would have it, their 2-door cooler broke down on the weekend, when repairs come at a premium.

Let’s backtrack for a minute. We quoted this customer a full comprehensive maintenance plan back in November of 2011. This maintenance, if performed, likely would have prevented the cooler in question from breaking down. The maintenance would definitely save the customer on energy usage & extend the life of the equipment. Unfortunately, as is all too often the case, the customer did not schedule or approve our refrigeration maintenance proposal. Have a look at our quote below for the maintenance work:

Fast forward to the emergency service call. Their 2 door cooler was running at 70 degrees, which we diagnosed as a bad condenser fan motor. Most likely, the fan motor overheated due to the condenser coil being plugged with grease. The compressor was extremely overheated & tripping off on overload. We had to cool the compressor with ice, degrease the coil several times & replace the condenser fan motor. All this was done at our Saturday rate, which is 1.5 times our regular rates. Now take a look at the invoice for emergency Saturday service:

(Note: Our current regular business hour rates are as follows $65 service charge $115.50 per hour plus parts)


Here is how it breaks down:

  1. The emergency service on the one cooler was almost $200 more than the entire maintenance proposal for 12 Refrigeration Units.
  2. The other 11 Refrigeration Units are still overdue for maintenance.
  3. The compressor on cooler serviced has been severely strained & may fail soon.

This scenario is something we see all the time: We try to preach the benefits of  routine maintenance, but it is all too often ignored. For the handful of clients who routinely maintain their refrigeration equipment, the units are operating much more efficiently and have far fewer breakdowns than units that are not serviced regularly. We recommend a thorough maintenance inspection be done a minimum of twice per year.

Here are a couple other maintenance-related posts that are useful:

DIY Commercial Refrigeration Maintenance Inspection

5 Steps To Conserve Energy & Extend Life Of Refrigeration Equipment

Problems Caused By Lack Of Commercial Refrigeration Maintenance

Please contact us with any questions regarding commercial refrigeration.

Celebrate summer in Chicago (& functioning refrigeration equipment!)

It’s already been one hot Summer in Chicago! Our days are filled with cooler, freezer & ice machine repairs at all types of restaurants, bars & hotels. Service has taken us from southeast Wisconsin down to the Loop in Chicago. Most emergency Chicago Refrigeration service was a direct result of a lack of scheduled maintenance.

But now it’s time to pause & take a break with a night of fun & libations during the Dog Days of Summer!

We are cordially inviting clients & friends of Northeast Cooling to join us at The Beer Bistro North, a great new bar in Lincoln Park! The event is on Thursday, July 26, between 6-9pm. We are providing 3 hours of open bar &  food for your enjoyment!

The featured craft beer will be Ommegang Witte, with other domestic beers & martinis available. Food includes Gourmet Sliders, Spinach & Artichoke Dip, Wings, Jumbo Pretzels, Bruschetta, Calamari & more. We are hoping all of our clients & friends will be able to attend. Please come out & celebrate summer with Northeast Cooling!

Register with the invite below. Space is limited so pull the trigger soon! Thanks!



2011: Northeast Cooling’s Year in Review

It’s been an exciting year for Northeast Cooling! There have been so many exciting events for us in 2011 that we’d like to highlight a few.

The year started off with a bang when when Mitch received stellar reviews from GIST regarding his use of Social Media to promote his Commercial Refrigeration business.  Mitch was lauded for his use of  Twitter, LinkedIn, and Facebook to better service his customers, and bring in new ones.

In March Northeast Cooling sponsored its very first GameNight in Northbrook at Pinstripes. Bowling, bocce, and beverages certainly were a big hit. We can’t wait to visit them again!

We helped sponsor the documentary about Twitter, Twittamentary by Singaporean film-maker, Siok Siok (@sioksiok) in April. Twittamentary examines how people interact and are effected daily on Twitter. Morningstar in Chicago provided the venue, @Ramon_DeLeon of Domino’s Provided the food, and our own @padschicago was featured in the film.

As Spring warmed into sunny May days and brought us Chicago Craft Beer Week and The National Restaurant Association Show, we were thrilled to partner with The Beer Bistro to host our spectacular Welcome to Summer Industry Night Craft Beer Bash! The Beer Bistro never disappoints!

June brought us another exciting mention by the people at Gist. We were honored and excited to be mentioned once again by the amazing people at Gist!  Check out the guest post by Greg Meyer on If you haven’t used Gist, you’re missing out on a powerful networking and organization tool. Gist provides a complete view of the contacts in your professional network by creating a rich business profile for each one that includes the most news, status updates, and work details.

August was filled with Ice Cream and Gelato sensations! We indulged in cool and creamy bliss at the Chicago Ice Cream and Gelato Festival. There were ice cream Chef Battles, Ice Cream Making demos, and an Artisan Marketplace. Not to mention plenty of mouth-watering ice cream to keep you cool!

August also brought another great review of Northeast Cooling’s use of social media by The Air Conditioning Heating Refrigeration News. We were given nod for the Ahead of the Curve award. “Owner Mitch Byrne is an early adopter of just about every type of social media. Sure, he’s got his bases covered on Facebook, Twitter, and YouTube. But do you know what Foursquare is? Have you ever heard of Hashable? Or Quora? Byrne has not only heard of social platforms that you may not even be aware exist, he’s already established himself on them.”

As the summer was coming to a close, Northeast Cooling Sponsored Downtown Dash on 9.10.11. Again this year, Northeast Cooling was so proud to work with Leyla Arsan of Lotus Marketing Services and ING DIRECT in sponsoring their event, Downtown Dash! Downtown Dash is an Urban Scavenger Hunt like no other! Teams utilized Foursquare and Twitter to receive clues and complete physical challenges for this urban scavenger hunt. Think “The Amazing Race” only with Chicago providing the entire course! Such an amazing event!

The fall and winter saw many social events and a variety of commercial refrigeration repairs. All in all 2011 was a pretty good year! Northeast Cooling is looking forward to an even more eventful and exciting 2012!


AHR EXPO in Chicago showcasing Innovations in Commercial Refrigeration

On January 23rd through the 25th, Chicago welcomes the 2012 AHR EXPO. The Air-Conditioning, Heating, and Refrigeration Exposition will be host to over 2,000 companies, showcasing industry exhibits from over 30 countries.

The International AHR Expo is the premier industry event where leading manufacturers and innovative suppliers display their latest products. All areas of the industry will be represented from Green, energy efficient systems and more sustainable building technology, software, innovative tools, services, right down to service equipment.

Everyone is welcome: engineers, facility managers, OEMs, architects, educators, students, HVAC&R industry professionals, and anyone with an interest in the industry. If you’re interested in up-and-coming innovations in the Air-Conditioning, Heating, and Refrigeration industries this is the event for you.

Northeast Cooling strives to be on the forefront of new, and especially Green Refrigeration, innovations in the Commercial Refrigeration industry and will be at this amazing event to help support local Chicago businesses!

Come out and join us!

McCormick Place
2301 S. Lake Shore Drive
Chicago, Illinois 60616

Monday, Jan. 23         10am-6pm
Tuesday, Jan. 24         10am-6pm
Wednesday, Jan. 25   10am-4pm

In the meantime follow AHR Expo on Twitter @ahrexpo and on Facebook.

Downtown Dash 9/10/11: Meet Team Blu Belles sponsored by Northeast Cooling

Downtown Dash 9/10/11 is almost upon us!

Saturday 9/10/11 will see Downtown Dash participants making their way through all many of obstacles and challenges to weed out the faint of heart from the weekend warriors using Social Media as their major tool.

Northeast Cooling is pleased to sponsor a second team. Meet Team Blu Belles:


Jhonita Williams is one half of our Team Blu Belles. Her Twitter handle is @jwill1. She’s a Digital Media Maven for airlines and CPG clients by day and a card carryin’, diaper bag slingin’ Super Mom by night.” She is a self proclaimed dancer with “beyond superior” skills. She may dance her way through Downtown Dash! She loves Chicago and the color purple, not to be confused with the book of the same name by Alice Walker. (She may love that, too, we’ll have to consult her.)








Jeanelle Sims is the yin to Jhonita’s yang, the salt to her pepper, or the other half of Team Blu Belles! You can find her on Twitter with the handle @chowbelle. She is an a Native of Hyde Park and an avid social media junkie. She’ll dance to anything with a good beat. She also enjoys experiencing a wide variety of global cuisine and watching all kinds of sports. Her favorite color is pink!









Be sure to LIKE their profile page on the Downtown Dash website.

We will be providing some fabulous prizes from The Beer Bistro.

Think you have what it takes to compete against Team Blu Belles? It’s not too late; you can still register for Downtown Dash! Click HERE!

Be sure to follow Team Blu Belles’s progress on 9.10.11 via Twitter from 11 am to 3pm during Downtown Dash.